Contracting Mechanism:

  • The submission of an application is tantamount to agreeing to the conclusion of a legitimate and legal electronic contract, and that the tenant has
    Read and agree to the full policy.
  • The tenant reviews the products, their sizes, spaces and image.
  • The tenant makes sure that the space he has is slightly larger than the size of the toys he has chosen.
  • There is no objection to consulting the employee regarding the space and size of the games before submitting the application, preferably
    The customer should photograph the place and send it to the employee.

Game selection mechanism:

  • tenant must check the space available to him before choosing the games.
  • The tenant must ensure the availability of nearby electricity 220V and plugs matching the security
    and safety.
  • The tenant chooses the games from the store and completes the order.

Payment Mechanism:

  • After choosing the games, the tenant enters his correct and complete data (name – mobile number –
    Address), taking into account the principle of privacy for customer data.
  • We cover Dammam, Khobar and Dhahran only.
  • The tenant chooses the appropriate day for the installation of the games.
  • The tenant pays the order value and the security deposit with the available payment methods.
  • tenant gets free of charge a pick-up and installation service to and from the tenant’s place.
  • After submitting the application, the tenant informs the competent employee of the order.

Deposit mechanism:

  • The deposit is an amount to reserve games and is considered non-refundable in the event that the tenant does not comply with the time or
    Complete the amount.
  • There is no objection to the tenant paying the game reservation deposit, provided that the appointment is more than 3
    Days before installation.
  • Games will only be connected or installed after completing the game amount.
  • The deposit is not refunded in case of non-completion of the amount, refusal of the tenant to service, request to change the appointment, or
    The presence of any causes does not enable us to synthesize games.

Insurance Mechanism:

  • The security deposit is a refund after making sure the games are safe.
  • toys will only be delivered or installed after completing the security deposit.
  • The tenant must keep the games as they were during the receipt.
  • In the event of any damages to the games or damages, the tenant shall be responsible and the value of
    Insurance in percentage according to the amount of damage.
  • lessee shall bear the value of any damages to the product, and in the event of complete damage to the product, he shall bear
    The customer value the product as a new whole.

Connection and installation mechanism:

  • After completing the application and approaching the installation date, the technician will contact the tenant 24 minutes before the appointment
    An hour to prepare and prepare the place.
  • The tenant sends the location to the technician.
  • The technician will photograph the toys after they are installed to match the safety of the toys during receipt.
  • The start of use of the product is an acknowledgment by the lessee of the safety of the toys and the completion of the installation, and in the event that
    Having notes must inform the technician before leaving.
  • The game shall be in the custody of the tenant for as long as it is with him, and he shall be fully responsible for it.
  • The tenant complies with the safety guidelines written on the toys and in the rental policy, and is
    Responsible for any injuries or damage to players.
  • We will provide free felt for soapy toys and water slides, as for providing soap and water
    It is at the responsibility of the lessee.
  • It is forbidden for the tenant to move the toys from their place after installation, and in the event of a change in that, the customer will bear
    A fine of SAR 300 and other additional fees for pick-up from an alternative address.
  • Do not use soap or water on dry toys that do not have aquariums.
  • It is forbidden to use sand on all games, and in the case of using sand, the tenant bears the value of
    Cleaning.
  • Sharps should be kept away from toys.
  • It is forbidden to use games in activities other than those intended for them.
  • In the event that the technician arrives to receive the games and the tenant does not respond or is late for delivery,
    Calculate 200 riyals for every hour of delay.
  • The customer is not entitled to refuse the product after its installation whatever the excuse, as long as the product can be used
    in what is intended for him.
  • WhatsApp is an official means of communication.

Mechanism of preparing the place:

The place where the games are desired must be fully configured and include:

  • The floor should be non-sandy.
  • The space available in the place is larger than the games.
  • The space should not be in the upper floors, rooftops, or high places, but only the place
    Flat ground.
  • Very close electricity must be provided for the installation of blowers.
  • Plugs must be in conformity with security and safety.
  • The floor of the place should be unserrated or have sharp tools.
  • The place must be completely clean and have no danger to players or games.
  • The presence of parts in place allows the installation of games.

Rental time calculation mechanism:

  • The rental period is calculated in (day, not hourly).
  • The beginning of the day is calculated at installation at 4 pm and ends at 4 pm on the day
    which follows.
  • In the event that the technician is late for installation, the beginning of the day is calculated upon installation with a readiness condition
    Location and customer response.
  • The tenant is responsible for his late receipt, lack of readiness of the place, error in address, or
    In the means of communication and any delay is calculated from the time of rental.
  • The rent is considered canceled and non-refundable, when the technician waits 90 minutes at the agreed place.

Recovery and recovery:

Rent will be refunded if:

  • The games are different from the agreed.
  • The size is different from the agreed upon.

Cases where returns and refunds are not accepted:

  • tenant is late in receiving the order or does not respond to calls.
  • Error in tenant’s calculation of the space he has.
  • The place is not ready, there is no electricity close to the place, or the place is not prepared.
  • An error in the address data or that the city desired by the tenant is not covered by us.

Supervision Mechanism:

  • Adults must be present to supervise children while playing.
  • The pneumatic blower should be kept on and children should be kept away from it.
  • Play quietly and prevent children from messing with the decorations and parts of the game.
  • Oblige children to put on their shoes before playing.
  • Prevent the entry of any child who exhibits behaviors that may affect his or her safety or that of players.
  • Children should be taken out and stopped playing in case of wind, rain, storm or any
    Causes that affect the safety of players.
  • Ensure that the full lighting of the place is complete during playing at night.
  • Ensure the safety of electrical wiring.
  • Make sure the games are sufficiently air inflated before you start bringing players in.
  • You must adhere to the ages specified for each game and the allocated weights and not to increase the capacity.
  • Adhere to general safety guidelines, as well as instructions for each game.
  • Webmasters should follow children while playing for their safety, and instruct children about any
    Wrong behaviors.
  • In the event of a power outage for aerobic sports, all players must be removed.
  • We are not responsible for any lost items, and if the children finish playing, the game must be inspected from
    inside and the absence of lost property, and if the customer wishes to request an inspection of the game after closing it
    He bears a fee of 150 riyals.